I dealt with a bereaved lady in June who had to be reassessed for Tax Credit. The previous years award and new award had omitted both the disability and enhanced disability elements, some £5-6,000. She's adamant she indicated on the form child got DLA HRC.
In addition, income figure failed to recognise her pension payments so incorrect income used.
Letter sent 28th June, complaint reminder sent two weeks ago. Result zilch.
Another for the MP's intray.
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