Sounds a bit off to me.
Earnings in one week affect entitlement to CA in the following week; SS (ICA) Regs, reg 8(1). So what earnings within the last 6 months has to do with anything is a mystery to me.
Has she actually submitted the claim? if so, then appeal against any disallowance. Otherwise get a claim in, if she isn't employed, then she has no requirement to supply past earnings details.
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