hi elaine the threat of jail and avoiding the bailiffs is very likely having an adverse effect on your client's health. it can't be right that your very vulnerable client is facing jail, over 3 months or so council tax benefit. Does she receive IS?
having obtained a liability order, the council has the discretion to ask the DWP to make deductions from IS. your LA should have a policy on recovery action. in birmingham, there is a policy of not using bailiffs in income support cases - things often go wrong, and i have been able to use the policy to get the bailiffs called off. in any event, the LA should not have a policy which fetters discretion, and it sounds to me as if getting the bailiffs action halted is an urgent matter in your case. ( a note of caution - requesting the written policies before deciding on action could cause a long delay. i didn't get a copy in four years of requests until FOI Act, but the requests alone often did the trick.)
it might also be worth checking that the disallowance was kosher. (many weren't - see CH 2155/03, which wasn't reported until Sept. 04.) was February the end of a benefit period? was the review form for an advance period? what were the grounds for disallowance? did the LA consider extending by 4 weeks as in reg 57 of the CTB regs.
it's worrying that your client's claim was lost until September, and before accepting it was made in May, the LA tried to insist it was made in August. ??? also that the receipt from Jan 04 is deemed to be a forgery. do you accept that it was? your client claimed in May 04, and if the liability order was obtained for the 04/05 year, your LA benefit service appear to have caused the council tax debt the CT debt took her to court for, by losing her claim form for three months.
i agree with Martin about the late appeal, but it may be worthwhile writing to the head of the revenues department, if it is separate from the benefit department, with a copy to the legal department, putting the case in perspective, to get some sensible action taken urgently regarding the bailiffs.
jj
|