I have a client who didnt attend her medical and IB stopped
we have appealled, and in the meantime she has reclaimed and has asked for new claim to run from day after old claim stopped
in order to make the 2 claims concurrent it was nessecary to ask for a backdate on the new claim - it was within 3 months so I thought that it would be OK.
IB office want medical certificates for the backdate period - client has got a medical certificate that covers her for the whole backdate period, this is where I thought the issue ended, I was wrong!
IB office tell me that the certificate is no good because it was provided in connection with her old claim.
It was written by her doctor at the start of a 3 month period, and client sent it to IB office while her old claim was still live.
IB office have filed it in storage and have refused to retrieve it on the basis that it isn't valid anyway.
is the certificate no good?, or are the IB office taking me for a complete fool and fobbing me off with a python-esque wind up!
- I think it ought to be valid, after all, if she gets another one it will be from the same doctor confirming the same condition for the same period,
please advise, thanks
Jim Cook
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