toxteth
families adviser, toxteth citizens advice bureau, liverpool
Member since 20th Jul 2006
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RE: independent review of overpayment decisions
Tue 05-Jun-07 03:13 PM |
JohnA,
There is no question but that things will only improve for claimants when they get an independent right to appeal overpayments, including the recoverability of overpayments. How many advisers are campaigning for this without reservation? By the way, it comes across as rather patronising to refer to tax credit claimants as "the low income population". Without access to a right of independent appeal, this "population" will continue to suffer from HMRC's arrogant, insufferable refusal to be held publicly accountable for their administration of what is, after all, a public service.
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