My client has been told this is no longer possible. Is this the case?

Thanks for your help

Not the last time I heard - I am unaware of any changes to the regulations which would remove this particular debt from the scope: though arguably, as it is no longer possible for the water company to disconnect for non-payment, it has become an anomaly anyway among the other high-priority types of debt that can lead to seriously nasty consequences if not paid.

My client has water arrears deductions from his JSA. They only started a couple of months ago.

This may also be of help.


http://www.eosfoundation.org.uk

Registered Charity number 1101072


The EOS Foundation is an independent charitable trust established in March 2004. It offers financial assistance to reduce or clear arrears of domestic water charges. In exceptional circumstances other grants can also be given for a range of essential bills and other costs.

The charity considers applications from customers of donating companies (see website) who are in a condition of need, poverty, hardship or distress. It aims to improve the quality of people's lives by helping to reduce the burden of debt and by helping them to meet future bills.

There are details of 3 other charitable trusts that may be able to help with essential household bills on :
www.britishgasenergytrust.org.uk/files/Guidance%20for%20advice%20workers.doc