Welfare Benefits Worker, Arrowe Park Hospital CAB, Wirral, Merseyside Member since 18th Feb 2005
Have they got a clue? Fri 22-Jul-05 03:11 PM
Just had a client whose daughter will be starting a full time BTEC Diploma course in September this year. She has just left school aged 16. The client has been told twice by the Inland Revenue that she will not get child tax credits for her daughter.
This is wrong.
So I phoned them and they said they couldn't change anything until 1/9/05 because of the computer.
Family benefits adviser, Speke Advice Service Liverpool Member since 21st Sep 2004
RE: Have they got a clue? Tue 26-Jul-05 10:21 AM
The computer doesn't allow them to enter any future changes, only changes that have already happened. As clients daughter doesn't start college until september there is no change till then. Only if client already in receipt of CTC will it continue to be paid through the summer.