For HB/CTB, there is no such thing as a "joint" claim by a claimant and partner. The claimant and partner are two separate entities.
Also, "occupancy" applies to anyone connected to the claim (notwithstanding distinctions between "occupancy" / "residency" / "residing with").
If the original claimant has left, his/her award ends on the grounds that s/he no longer satisfies one of the basic conditions of entitlement (occupying the dwelling as the home). There is nothing in HB/CTB legislation allowing that award/claim to be transferred to the remaining partner - a new claim must be made by that partner.
If a new claim is made by the remaining partner within one month of the separation, the new claim should take effect from the date of that separation (in simple terms).
Where a PARTNER leaves, that is just a change of circs for the claimant's award - no new claim is needed.
Hope the above helps.
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