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Pension Credit refusing proof of identity
Hello there
I am assisting a client who should have claimed PC & SRP in 2008 but the DWP have a Ghanian birth certificate that her late husband forged making her 4 years younger!! Pension credit have the birth certificate from the client’s ICB claim (Now ESA) and despite a verification visit from PC to the client’s home who validated her age using her British Passport & Naturalisation Certificate, they will not accept anything other than a new birth certificate. This we are trying to sort out.
In the meantime her ESA is fortunately still in payment but she is going to very shortly be effected by both the bedroom tax and council tax support as she is not seen as a person of pension credit age!
PC have advised that a birth certificate trumps all other forms of identity…
Are they correct?