It is certainly worth an appeal as the interpretation of this, and other similar descriptors, must be open to some element of reasonableness. It is not particularly easy to see what element of help is supposed to be given (other than what most of us would do for those in difficulty - i.e. pick the item up for them). I could not imagine a lot of the help would be anything other than to provide some sort of support, in the same way as a piece of furniture would. Come to think of it, the help from another person depends on the relative size and strength of both parties.
Let us know how you get on and the best of luck!
It is also worth noting, on a slightly different aspect, that descriptor 4(b) applies where a person cannot put either arm behind his back as if to put on a coat or jacket, but the ESA 50 asks the client if they need assistance from another person to put on a coat or jacket, which is not the same thing. We have had a case where the HCP observed that the client had difficulty putting on his jacket, but did not need assistance from another person - the tribunal accepted that this was not the test for the descriptor, and the clinical findings (both hands could only reach the small of his back) supported a finding that he could not put either hand far enough behind his back AS IF to put on a jacket, so scored 15 points
Brian
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